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USAA Small Business Banking

USAA Background

USAA -- the United Services Automobile Association -- is a Texas-based financial group formed in 1922 to serve individuals who were, or formerly were, members of the U.S. military. It was created by a group of officers who had experienced problems obtaining insurance through 'ordinary' insurance companies because military personnel were perceived as a high-risk group.

Though it doesn't have a small business division, people operating small businesses can make use of, for example, USAA's checking account services and, among other things, insurance that is small-business oriented. Opening a checking requires a minimum $50 deposit, and there's a monthly maintenance fee of $9.95. The first ten withdrawals per month via a non-USAA ATM are free; Further withdrawals in a cycle are $2.00.

Mobile Banking

The bank's mobile app allows check deposits, account balance checks and more through iPhones and Android phones. Check images can be viewed online, as well, but there is no indication, on the web site, how long they are available, or how many cycle statements are available online.

USAA's web site includes a detailed Advice Center with lists of topics on subjects ranging from personal finance through work life, your car, retirement, and, among other things, disaster and recovery. A few minutes of study reveals keys to simply navigating the site, which is more user friendly than it at first appears to be.

Customer Review

"When I came out of the military, I chose to bank with USAA because of its support of military personnel. I chose to stay with them when I opened a business because they offer enough of the services I need to make me want to stay with 'family'. -Nikki H.